Privacy Policy

1. Introduction

Welcome to Audiogen.

We respect your privacy and want to protect your personal information. This Privacy Policy explains how we collect, use, and share your personal information when you use our website located at https://audiogen.co and our services ("Services"). Please read this Privacy Policy carefully. By using our Services, you agree to the processing of your information as described in this Privacy Policy.

2. What we collect

We collect the following types of information:

• Your Discord basic information like username and userId when you use our Discord bot to access our services.
• Technical Data: Internet protocol (IP) address, browser type, and version, time zone setting and location, platform, and other technology on the devices you use to access our Services may be used to restrict access to our services. Platform information might also be used for the purpose of improving the experience of the service.
• Usage Data: Information about how you use our website and Services.
• User-Provided Audio Data: The audio data you provide to us forms the basis of our service functionality. This data is crucial in enabling the unique features and experiences we offer. In addition to its immediate use, we retain this audio data for an indefinite period. This is done to continuously enhance and optimize our services, facilitate system improvements, and develop new features. The indefinite retention allows us to better understand usage patterns and make our service more responsive to your needs. This data is also subject to our Terms of service

3. How We Use Your Information

We use your information in the following ways:

• To provide, improve, and personalize our Services.
• To communicate with you about updates, promotions, and changes to our Services.
• To ensure the security and integrity of our Services.

4. Sharing Your Information

We do not share any kind of personal information with third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to track your interaction with our Services and to store your preferences. You may disable cookies in your browser settings, although this may affect your ability to use our Services.

6. Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. Your passwords are properly stored and hashed to provide appropriate security, even in the event of a leak. Despite this, you are solely responsible for protecting your password, limiting access to your devices and signing out of websites after your sessions, and we recommend that you do not use insecure channels to send us information you consider to be sensitive or confidential.

7. Your Rights

You have certain rights regarding the personal information we hold about you. These may include the right to access, correct, delete, or restrict the use of your personal data. Please contact us if you have any questions regarding this. If you are a resident in the EEA and / or UK, in order to perform our contract with you and provide our Services to you, your data might be transferred to and processed in the United States. To the extent we further transfer, store or otherwise process your personal data in countries outside the EEA/UK, we will only transfer personal data outside the EEA and/or UK to countries which have been found to have an adequate level of protection for personal data for the purposes of the European and/or United Kingdom General Data Protection Regulation (together, the “GDPR”) or where such transfers are subject to appropriate safeguards. If you are a resident of the European Economic Area (EEA) and/or UK, you have certain rights regarding our processing of your personal data (in addition to those discussed elsewhere in this Privacy Notice): 1. Access: You have the right to receive a copy of your information that we process. 2. Portability: You have the right to request that we transfer your data in an easily readable format to another company. 3. Restriction of processing to storage only: You have the right to require us to stop processing the personal information we hold about you, other than for storage purposes, in certain circumstances. 4. Objection: You have the right to object to our processing of your personal information in certain circumstances. 5. Withdrawal of consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. 6. Complaints: If you have complaints about how we process your personal data, please contact us and we will respond to your request as soon as possible. If you think we have infringed data protection laws, you have the right to file a complaint with the data protection supervisory authority in the EEA country in which you live or work or where you think we have infringed data protection laws, or with the UK Information Commissioner’s Office, as applicable to you. Please note that a number of these rights only apply in certain circumstances, and all of these rights may be limited by law. For example, where fulfilling your request would adversely affect other individuals or our trade secrets or intellectual property, where there are overriding public interests or where we are required by law to retain your personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at support@audiogen.co.